Terms of Service

1. Who we are

Dictare is operated by BadgerBuilds Ltd ("we", "us", "our"), company number 17236397, registered office 15 Morban Road, Leicester, LE2 8LW, United Kingdom. You can reach us at hello@dictare.co.

2. The service

Dictare is a desktop application for macOS and Windows that transcribes your speech to text and can translate and polish that text. It relies on third-party AI services and an internet connection to work. We may add, change, or remove features over time.

3. Your account

You need an account to use Dictare. You are responsible for keeping your sign-in details secure and for activity under your account. You must provide accurate information and be at least 16 years old. Don't share your account or create accounts to evade limits or bans. You can ask us to delete your account at any time by emailing privacy@badgerbuilds.co.

4. Plans, billing, and the free trial

• Free trial — new users get a time-limited free trial (a 7-day window with a daily usage cap). No card is required to start.
• Paid plan — Dictare offers a paid subscription. Current prices are shown at sign-up and at checkout.
• Billing — paid plans are billed in advance through our payment processor, Stripe, and renew automatically each billing period until cancelled.
• Cancelling — you can cancel anytime from your account; your plan then remains active until the end of the period you've already paid for, and does not renew.

5. Your right to cancel (consumers)

If you are a consumer, you may have a 14-day right to cancel under the Consumer Contracts Regulations 2013. When you start a paid subscription, you expressly ask us to begin providing the service immediately and acknowledge that, to the extent the service is supplied during the 14-day period, your right to cancel that supplied portion may be reduced or lost. You can still cancel future renewals at any time. Nothing here affects your other statutory rights.

6. Refunds

Subscriptions are billed in advance and we do not offer refunds for partial periods once a billing period has started, except where required by law or your statutory consumer rights, or as set out in section 10. If you think you've been charged in error, contact us and we'll put it right.

7. Acceptable use

You agree not to: use Dictare for anything unlawful; process content you have no right to; attempt to break, overload, reverse-engineer, or circumvent the security or usage limits of the service; or resell or redistribute the service without our permission.

8. Your content

You own the audio you record and the text Dictare produces for you. You grant us only the limited permission needed to process that content through our providers to deliver the result to you (see our Privacy Policy). We don't claim ownership of your content and we don't keep a server-side copy of it.

9. Availability and accuracy

We work hard to keep Dictare running well, but we provide it "as is" and can't guarantee uninterrupted availability or that transcription, translation, or polishing will be error-free — accuracy depends on factors like your microphone, audio quality, and the underlying AI services. Please review output before relying on it for anything important.

10. Liability

To the fullest extent permitted by law, we are not liable for indirect or consequential losses, or for loss arising from your reliance on output. Subject to the next sentence, our total liability to you for any claim is limited to the greater of (a) the amount you paid us in the 12 months before the claim, or (b) £100. Nothing in these terms limits or excludes liability that cannot be limited or excluded under law — including for death or personal injury caused by negligence, for fraud, or for your statutory consumer rights.

11. Suspension and termination

You can stop using Dictare and delete your account at any time (see section 3). We may suspend or terminate access if you breach these terms or use the service in a way that harms it or other users. If we end your paid access without cause, we'll refund any prepaid period that you haven't used.

12. General

• Severability — if any part of these terms is found unenforceable, the rest stays in force.
• Assignment — you may not transfer your rights under these terms; we may transfer ours (for example, if the business is sold or reorganised), without reducing your rights.
• No waiver — if we don't enforce a term, that doesn't waive our right to enforce it later.
• Events beyond our control — we're not liable for failure to perform caused by events outside our reasonable control.
• Entire agreement — these terms and our Privacy Policy are the entire agreement between us about Dictare.

13. Changes to these terms

We may update these terms from time to time. If we make a material change, we'll update this page and the "last updated" date, and where appropriate let you know in the app or by email.

14. Governing law

These terms are governed by the laws of England and Wales, and disputes are subject to the courts of England and Wales — without affecting any mandatory consumer-protection rights you have where you live.